![]() Once again, we apologize for any inconvenience caused and please feel free to reach out to us if you have any further questions or concerns. The refund has been issued back to the original payment method used for the purchase.įor further clarification, our refund information is readily available on our website. Regarding your recent return, rest assured that it was processed promptly within the promised timeframe. washing instructions: due to the fabric of this style being raw and un-washed, dry clean only to prevent bleeding. the X43 Stretch Denim is designed with our new X fit which is skinny throughout with an extended inseam for stacking, and is constructed from raw black denim. We completely understand that receiving store credit may not be the ideal solution for everyone, which is why we always recommend reaching out to us directly if you prefer a full refund to your original payment method. 4 interest-free payments of 17.00 with Klarna. Our aim is always to ensure our customers are completely satisfied with their purchases. ![]() We're really sorry to hear about the inconvenience you experienced with our refund policy. If you have any further questions or concerns, please don't hesitate to contact us. Please rest assured that we are doing everything we can to ensure the timely delivery of your parcel to you. Once again, we sincerely apologize for any inconvenience this delay may have caused you. They will be able to provide you with further information and assist you in resolving any issues related to customs clearance. To get a more detailed update on the status of your parcel, we'd recommend reaching out to Asendia, the shipping carrier, with your tracking number. However, it appears that there may have been an unforeseen delay as your tracking information indicates that your parcel has been held at customs in the destination country. Thank you for taking the time to leave a review, and we're truly sorry to hear about the delay in receiving your parcel.Īfter looking further, it seems that your parcel is currently in transit to you via standard shipping, which typically takes between 7 to 15 working days for delivery. International returns initiated due to refusal to pay duties and taxes will be subject to a $25 restocking fee which will be deducted from the refund amount.Reply from Reputation Studios Apr 9, 2024 Customs agents have the right to release or deny release of your package, and in rare cases, they may also delay delivery. For packages shipped DDP, duties and taxes are collected at the time of purchase, and no additional amount is owed upon final delivery.Ĭustoms authorities require that we state the value of your order directly on your package. Packages shipped DDU will be subject to import fees upon collecting their package. Customs, Duties & TaxesĪll applicable customs and import duties, fees, taxes are the responsibility of the customer. All international orders are shipped via DHL, and are typically delivered within 7-21 business days from the date that it is shipped. Orders placed Friday after 2PM PST will be shipped the next business day. We aim to have all orders shipped the same business day if placed before 12PM Pacific Time. See more videos about Revice Denim Review, Zicmade Denim Review, Denim Forum Aritzia. Orders shipped to these addresses must be sent via USPS Priority. Discover videos related to Okio Denim Review on TikTok. We accept orders shipped to PO boxes and APO/FPO or U.S. *free On US orders over $74.99 Hawaii, Alaska, PO Boxes, APO/FPO & U.S Territories You will receive a shipment notification email with tracking once your order has shipped. Orders with shipping addresses in Hawaii, Alaska, PO Boxes, APO/FO & U.S. Standard shipments will ship via USPS, FedEx or DHL depending on your location. Orders over $74.99 Domestic Shipping Policies
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